Utilities

The Utilities Department manages the drinking water supply for the Town of Cave Creek. In addition, the utilities department owns and manages the Desert Hills Water System which supplies drinking water to portions of unincorporated Maricopa County.

The Utilities Department also manages the sanitary sewer system and wastewater treatment plant for the Town of Cave Creek.

Integrated Utility Master Plan

At the November 18, 2024, meeting, Town Council adopted a new Integrated Utility Master Plan as the planning framework for managing and improving the Town’s utility systems. The Integrated Master Plan evaluated the existing water, wastewater and reclaimed water systems to ensure the Town is properly prepared for future growth, supply challenges and regulatory changes. The plan also looks for ways to improve system performance and address pending water resource issues. 

DOWNLOAD the Integrated Utility Master Plan Executive Summary PDF. 

Utilities Staff 

The Cave Creek/Desert Hills water system, and Cave Creek wastewater system are operated and maintained by ADEQ Certified staff members.  

Responsibilities

  • Repairing leaks
  • Reading water meters
  • Performance monitoring for water quality
  • Preparing and distributing monthly billings
  • Coordinating paperwork with regulatory agencies
  • Ensuring a safe and dependable water supply to our customers

The staff is here to serve you and provide you with respect, courtesy, and a timely response to your concerns or problems.

Requesting Sewer and Water Service

Please choose the appropriate request form for the service or services you are seeking.

Non-Property Owners seeking water service information

(Non-Property Owner Seeking water service information is not for transfer of water services to a new owner.) If you are seeking information about water service for a property you do not own, please fill out the form below. 

Water Quality Reports

A Water Quality Report, also known as a Consumer Confidence Report (CCR)or Drinking Water Quality Report, provides essential information about the quality of your drinking water. The United States Environmental Protection Agency (U.S. EPA) requires every community water supplier to provide a CCR to its customers. Each community water system must prepare and distribute an annual water quality report that summarizes information about the source water, detected contaminants, compliance, and educational material.

See our latest Water Quality Reports.