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Utilities
The Cave Creek Utilities Department
The Utilities Department manages the drinking water supply for the Town of Cave Creek and portions of the Town of Carefree. In addition, the utilities department owns and manages the Desert Hills Water System which supplies drinking water to portions of unincorporated Maricopa County.
The Utilities Department also manages the sanitary sewer system and wastewater treatment plant for the Town of Cave Creek.
Utilities Staff
The Cave Creek/Desert Hills/Carefree water and wastewater systems are operated and maintained by ADEQ Certified staff members. The utilities department currently has 15 employees responsible for repairing leaks, reading water meters, collecting required regulatory samples, preparing and distributing monthly billings, coordinating paperwork with regulatory agencies, and ensuring a safe and dependable water supply to our customers. The staff is here to serve you and provide you with respect, courtesy, and a timely response to your concerns or problems.
For all questions regarding water bills or transfer of a water account please contact our Billing Department at 480-488-6620.
Requesting Sewer and Water Service
Please choose the appropriate request form for the service or services you are seeking.
Non-Property Owners seeking water service information
If you are seeking information about water service for a property you do not own, please fill out the form below.
Water Quality
The Town of Cave Creek Water System and the Desert Hills Water Systems are tested monthly, semi-annually, and annually for a variety of water quality constituents based upon the requirements of the Safe Drinking Water Act. The Town of Cave Creek has had no significant violations of water quality standards in the past several years.
Records of our water sampling efforts are reported to the Arizona Department of Environmental Quality every month and posted to the ADEQ Safe Drinking Water Information website. See our historical sampling results.
Type in Cave Creek Water or Desert Hills Water in the” Water System Name” box and click the “Search for Water Systems” button.
See our latest Water Quality Reports.
Contact Us
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UTILITIES DEPARTMENT'S MAIN LINE:
480-488-6620
Business hours are Monday through Thursday, 7 a.m. to 5 p.m.
FOR MEDIA ENQUIRIES
AFTER HOURS WATER EMERGENCIES
(602) 667-4574
Available 24 hours-a-day, for EMERGENCIES ONLY
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You can pay your water bill online by credit/debit card and one time EFT from your checking or savings account at Payment Service Network.
If you want to have recurring payments taken from your checking/savings account you can enroll in ACH Debit payments, use our debit form (PDF).